FREQUENTLY ASKED QUESTIONS
The answers you’re looking for are always at your reach when you choose to do business with Beau Wixx. We’re constantly updating our FAQs below in order to reflect important company updates. If you can’t find the answers you’re looking for, please reach out - our team is always ready to help.
DO YOU HAVE GIFTS FOR SPECIAL OCCASIONS?
As of October 2023, we have released brand new wax melt gift boxes in a range of designs with customisable options, perfect for any special occasion! Our new reed diffusers come in their standard gift boxes and we have just recently released our Christmas themed boxes.
HOW LONG WILL MY MELTS LAST?
Due to our 10% fragrance (the maximum you can add to wax melts), a snap bar will typically last between 20 and 24 hours, although some customers have left feedback saying one snap bar lasted them a lot longer! You can use one section multiple times before your scented wax melt begins to fade and you need to replace it. It goes without saying, the more you burn your melts, the quicker the scent will fade.
Scents are released slower with electric burners and quicker with oil burners operated by a tea light but will release scent for a shorter amount of time due to the extensive heat.
DO YOU CREATE CUSTOM GIFT SETS?
Yes! There are a wide range of wax melt and reed diffuser gift boxes available to purchase immediately but if you have a special request, drop me a message using our contact form and I will be more than happy to try and accommodate. I have previously made special gift boxes for baby showers, birthday gifts and wedding favours!
HOW LONG WILL YOU TAKE TO DISPATCH MY ORDER?
With the exception of personalised made orders, Beau Wixx wax melt products are cured for over two weeks and stored. Wax melt and reed diffuser products will be dispatched within 1-2 business days if ordered before 2pm, Monday - Friday. Personalised orders may take up to 48 hours to lovingly create.